No, he's not on staff; he's a customer, only more so — a regular for 32 years, with a rare-these-days house account (and a key).
In the restaurant world, being called "a regular" is a badge of honor. Phil Gittelman has been eating at Hugo's in West Hollywood almost every day for 32 years. He is so fond of the restaurant, which opened in 1980, that he is more than a customer; he's become a living time capsule for the place, a faithful repository of its stories, characters and food.
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